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Tell us what happened
Explain the accident in your own words. Our AI identifies the key facts without turning the conversation into a long interview.
Solicitors DirectTMPersonal Injury Help. NOW.
Tell us how your injury happened in plain English. Get free guidance on whether you may have a claim before speaking to a specialist personal injury solicitor if needed.
Type or speak — whichever is easier.
Or choose a topic to get started
How Personal Injury Claims Work
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Receive free guidance
Get clear initial information about the usual claim process and the practical steps worth taking now.
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Complete your details
Where specialist help may be appropriate, provide only the information needed to match your enquiry correctly.
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Speak with the right solicitor
We connect suitable enquiries with a participating solicitor covering the relevant area.
Could You Have a Claim?
A claim normally depends on several connected factors. Our AI will help identify which may apply.
Duty of Care
Someone may have had a legal responsibility to take reasonable care for your safety.
Negligence
That responsibility may have been breached through an unsafe act, omission or condition.
Injury
You must normally have suffered an injury linked to what happened.
Financial Loss
Treatment costs, lost earnings, care costs or other losses may form part of the claim.
Evidence You Should Keep
Keeping good evidence from the start can make a significant difference to your claim.
Medical Records
Photographs
Witness Details
Police Reports
Receipts
Loss of Earnings
Personal Injury FAQs
Is there a time limit for making a claim?
Time limits vary, but many personal injury claims in England and Wales generally need court proceedings to begin within three years. Some claims have different limits, so early advice matters.
How long will a claim take?
It depends on injury recovery, evidence, responsibility and whether the other side disputes the claim.
Do I need to know who was at fault?
No. Explain what happened and provide the evidence you have. Responsibility can be assessed from the circumstances.
Can I ask a question without instructing a solicitor?
Yes. Solicitors Direct provides free initial guidance. A referral is offered only where the enquiry appears suitable and you choose to proceed.
What does no win, no fee mean?
Many matters may be funded through a conditional fee agreement. The solicitor should explain deductions, insurance and possible costs before you agree.
What if my injury appears later?
Keep records and seek appropriate medical attention. Some symptoms develop after the incident, and the timing should be explained accurately.
Specialist Personal Injury Law. Clear Guidance. Real Help.
We make personal injury law easier to understand and connect you with the right solicitor when you are ready.
