Speak normally
Describe the problem in your own words without knowing which area of law applies.
Your legal starting point
Find the Right Solicitor.
Find the Right Solicitor.
Start With Clear Guidance.
Tell us what happened in plain English. Our legal assistant will explain the likely route, answer your immediate questions and help you reach the right specialist only where professional advice is needed.
Free initial guidanceNo ObligationPlain-English conversationSpecialist matching when needed
Start your legal enquiryReady to help
A complete account can often take you straight to the next useful step.
Start with your situation—not legal terminology.
Choose a legal area below, or simply explain what happened and let the assistant identify the right route.
Personal Legal Help
Business Legal Help
Other Legal Services
WHY START HERE?
Legal help designed around your situation
Instead of making you search through legal terminology, the platform begins with your story and asks only for information that is still needed.
Be understood
The assistant uses the information already supplied and avoids repeating covered questions.
Know the next step
Receive clear initial guidance about the likely issue and the practical route forward.
Reach the right specialist
Where appropriate and with permission, suitable enquiries can be matched correctly.
What Information Helps?
You do not need to prepare a formal legal summary. Share whatever you know and the assistant will avoid asking for facts you have already provided.
What happened and who was involved
When it happened and any urgent deadlines
Any documents, messages or evidence
The effect the problem has had on you
Your town, city, county or postcode area
Whether you want a solicitor to review it
Solicitor Matching FAQs
Do I need to know which type of solicitor I need?
No. Describe what happened in plain English. The system will identify the likely area of law and ask only for important missing information.
Will I be charged for asking a question?
No. Solicitors Direct provides free initial guidance. A participating solicitor will explain any potential fees or funding arrangements separately before you decide whether to instruct them.
Will my details be shared automatically?
No. Your enquiry is moved towards solicitor matching only where appropriate and after you have agreed to your details and case summary being shared for review.
What happens if my issue is not suitable for referral?
Where a solicitor referral is not appropriate, the assistant can still provide general next-step information and point you towards useful public resources where available.
How quickly might a solicitor contact me?
Where a suitable participating solicitor is available, the aim is for contact within around one to two business hours during normal working times. Availability can vary by legal area and location.
Is Solicitors Direct a law firm?
No. Solicitors Direct provides general legal information and matching services. It is not a law firm and does not provide regulated legal advice.
