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Tell us what happened
Explain the professional service, advice or mistake in your own words. The AI identifies facts already supplied without turning the conversation into a long interview.
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Tell us what the professional did, or failed to do, in plain English. Get free guidance before speaking to a professional negligence solicitor if needed.
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How Professional Negligence Enquiries Work
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Receive free guidance
Get clear initial information about what may matter and the practical steps worth considering.
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Complete your details
Where specialist review may be appropriate, provide only the information needed to match your enquiry correctly.
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Speak with the right solicitor
We connect suitable enquiries with a participating professional negligence solicitor covering the relevant work.
Could the Professional Have Been Negligent?
A claim normally depends on several connected points. Our AI helps identify which facts are already known and what may still matter.
Professional Duty
The professional normally must have owed you a contractual or legal duty when providing the advice or service.
Substandard Work
The advice or service may have fallen below the standard reasonably expected from a competent professional.
Causation & Loss
The error must normally have caused a measurable financial loss or another recoverable consequence.
Timing & Deadlines
The date of the advice, discovery of the problem and any existing proceedings may be important.
Evidence You Should Keep
Documents showing the instructions, advice, work completed and resulting loss can make a significant difference to a specialist review.
Engagement Letter or Contract
Emails & Advice
Invoices & Payments
Reports & Working Papers
Complaints & Responses
Evidence of Loss
Professional Negligence FAQs
What is professional negligence?
Professional negligence may arise where a professional owes a duty, provides advice or services below the expected standard and causes a recoverable loss as a result.
Which professionals can be involved?
Claims may involve solicitors, accountants, surveyors, architects, financial advisers, insurance brokers, consultants and other regulated or skilled professionals.
Do I need proof of financial loss?
A viable claim will usually require evidence that the alleged error caused a measurable loss. The type of recoverable loss depends on the facts and the professional relationship.
Is there a time limit for bringing a claim?
Time limits can be complex and may depend on when the negligent act occurred and when the problem was discovered. Prompt specialist advice is important where a deadline may be approaching.
Should I complain to the professional first?
A written complaint may help clarify the professional’s position and preserve useful evidence. However, a complaint process does not necessarily stop a legal time limit from running.
Can I ask a question without instructing a solicitor?
Yes. Solicitors Direct provides free initial guidance. A referral is offered only where the enquiry appears suitable and you choose to proceed.
Professional Negligence. Clear Guidance. Real Help.
We make professional negligence easier to understand and connect you with the right specialist solicitor when you are ready.